Free T&M ticket template

What goes on a T&M ticket

• Header: job, ticket number, date of work, customer or GC, who requested the work (by name), the location on site, and your company and foreman.
• Work performed: what was done, and why it's extra.
• Labor: each person or trade with hours, rate and amount.
• Materials: description, quantity, unit cost and amount.
• Equipment: each piece of equipment with hours, rate and amount.
• Totals: subtotal, markup percent and dollars, and the ticket total.
• Authorization: the name, signature and date of the person who authorized the work. Signing confirms it was requested and performed as described.

T&M ticket vs. change order

A change order changes the contract: scope, price or time, usually agreed and signed before the work starts. A T&M ticket documents extra work as it happens, when there's no time to price it first. Many contracts expect signed T&M tickets to be rolled into a change order afterward, so check what yours says.

How to get T&M tickets paid

• Get the signature the same day, from the person who asked for the work. A ticket signed weeks later is easy to argue with.
• Write down why it's extra: not on the plans, an owner request, another trade's damage, a field condition.
• Use the rates and markup your contract allows.
• Take before and after photos and attach them to the ticket.
• Check your contract for who can authorize extra work and how soon notice is due.

Questions builders and trades ask